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TERMS & CONDITIONS
1. INTRODUCTION & ACCEPTANCE
These Terms & Conditions govern the use of pureparrot.in, owned by Pure Parrot Private Limited. By accessing or placing an order, you agree to these Terms, the Privacy Policy, FAQs, and the Replacement & No-Refund Policy.
2. ELIGIBILITY
Users must be 18 years or older and provide accurate information. Pure Parrot reserves the right to deny service.
3. ACCOUNTS
Account creation is optional. Users are responsible for safeguarding login credentials.
4. PRODUCT INFORMATION
Product images are indicative. Minor variations in colour, finish, or appearance do not constitute defects
5. AVAILABILITY
Products are subject to availability. Orders may be cancelled due to stock or listing errors.
6. PRICING & PAYMENTS
Prices may change without notice. Payments are processed via third-party gateways. Pure Parrot does not store payment details
7. ORDER CONFIRMATION
Orders are confirmed only after successful payment. Pure Parrot may cancel orders for valid reasons
8. SHIPPING
Delivery timelines are estimates. Customers must provide accurate delivery details.
9. NO REFUND POLICY
Pure Parrot does not offer monetary refunds as a standard business practice, except as may be required under applicable consumer protection laws.
10. REPLACEMENTS
Replacement is the primary remedy for damaged, defective, or incorrect products if reported within 24 hours of delivery via email to info@pureparrot.in, subject to verification.
11. PRODUCT UNAVAILABILITY
If a replacement product is unavailable, customers must select an alternative of equal or higher value
12. REPEATED FAILURE
In rare cases of repeated replacement failure, Pure Parrot will provide an appropriate resolution at its discretion, in compliance with applicable law
13. USER CONDUCT
Misuse, fraud, abuse, or unlawful activity is prohibited.
14. INTELLECTUAL PROPERTY
All website content is the exclusive property of Pure Parrot Private Limited.
15. THIRD-PARTY LINKS
Pure Parrot is not responsible for third-party websites
16. LIMITATION OF LIABILITY
To the maximum extent permitted by law, liability is limited to replacement of the product.
17. INDEMNITY
Users agree to indemnify Pure Parrot against losses from misuse or violations.
18. FORCE MAJEURE
Pure Parrot is not liable for events beyond reasonable control.
19. TERMINATION
Access may be suspended or terminated for violations.
20. GOVERNING LAW
These Terms are governed by Indian law.
21. GRIEVANCE REDRESSAL
Grievance Officer: Compliance Officer, Pure Parrot Private Limited
Email: info@pureparrot.in
Response Time: Within 48 business hours
22. MODIFICATIONS
Terms may be updated at any time. Continued use signifies acceptance
23. CONTACT
Email: info@pureparrot.in