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REPLACEMENT & NO-REFUND POLICY
Pure Parrot | pureparrot.in
Last Updated: 14-01-2026
This Replacement & No-Refund Policy (“Policy”) applies to all purchases made on pureparrot.in (“Website”, “Pure Parrot”, “we”, “us”, “our”).
NO REFUND POLICY
Pure Parrot does NOT offer refunds under any circumstances. Once an order is placed and delivered, no monetary refund will be issued. There is no refund button or automated refund system available on the Website
REPLACEMENT POLICY
Replacement requests are accepted only if:
- Product is damaged, defective, or incorrect
- Request is raised within 24 hours of delivery
- Product is unused and in original packaging
HOW TO REQUEST
All requests must be emailed to info@pureparrot.in with order ID, issue details, and mandatory proof.
PRODUCT UNAVAILABILITY
If the same product is unavailable, customer must select an alternative product. No refunds will be issued
CANCELLATION
Orders can be cancelled only before dispatch.
LIMITATION OF LIABILITY
Liability is limited to replacement of the product only
CONTACT